wj2w Privacy Policy

1. Data Controller

wj2w ("we," "us," or "our") is the data controller responsible for the personal information collected through the wj2w website at https://wj2w.app and all associated services (the "Platform"). As data controller, wj2w determines the purposes and means of processing your personal data and is accountable for ensuring that such processing complies with applicable Philippine data privacy laws.

If you have any questions or concerns about how wj2w handles your personal data, you may contact our Data Protection Officer (DPO) using the contact details provided in Section 12 of this Policy.

2. Data We Collect

wj2w collects personal data that you provide directly, data generated through your use of the Platform, and data received from third parties where permitted by law. The categories of personal data we collect include:

2.1 Registration and Account Data

• Full name, date of birth, and gender
• Email address and mobile number
• Username and encrypted password
• Residential address (city, province, region)

2.2 Identity Verification (KYC) Data

• Government-issued ID (e.g., PhilSys ID, passport, driver's license, UMID)
• Selfie or facial image for identity verification
• Proof of address documents

2.3 Financial Data

• GCash or PayMaya account details (mobile number only; we do not store PINs or passwords)
• Bank account details for BPI, BDO, Metrobank, and other supported banks
• Transaction history, deposit and withdrawal records

2.4 Usage and Technical Data

• IP address, device type, browser type, and operating system
• Pages visited, games played, session duration, and click patterns
• Login timestamps and geographic location (city/region level)

2.5 Communications Data

• Messages sent to wj2w customer support via live chat or email
• Survey responses and feedback submitted through the Platform

3. How We Use Your Data

wj2w uses your personal data for the following purposes:

Purpose	Data Used
Account registration and management	Registration data, KYC data
Processing deposits and withdrawals	Financial data, KYC data
Identity verification and fraud prevention	KYC data, usage data, financial data
Providing customer support	Account data, communications data
Personalizing your gaming experience	Usage data, account data
Sending promotional offers and updates (with consent)	Email address, mobile number
Compliance with PAGCOR regulations and AML obligations	All categories as required
Platform security and technical maintenance	Technical data, usage data

4. Legal Basis for Processing

wj2w processes your personal data on the following legal bases under the Data Privacy Act of 2012:

• Contractual necessity: Processing required to fulfill our obligations to you as a registered wj2w player, including account management and payment processing.
• Legal obligation: Processing required to comply with PAGCOR regulations, anti-money laundering laws, and other applicable Philippine legislation.
• Legitimate interests: Processing for fraud prevention, platform security, and improving the wj2w gaming experience, where such interests are not overridden by your rights.
• Consent: Processing for marketing communications and optional features, where you have given explicit consent. You may withdraw consent at any time.

5. Data Sharing and Disclosure

5.1 Service Providers

wj2w may share your personal data with trusted third-party service providers who assist in operating the Platform, including payment processors (GCash, PayMaya, BPI, BDO, Metrobank), identity verification providers, cloud hosting services, and customer support tools. All service providers are contractually bound to process your data only as instructed by wj2w and in compliance with applicable data privacy laws.

5.2 Regulatory Authorities

wj2w may disclose your personal data to PAGCOR, the National Privacy Commission (NPC), the Anti-Money Laundering Council (AMLC), and other government authorities where required by law or in response to a valid legal process.

5.3 No Sale of Personal Data

6. Data Retention

wj2w retains your personal data for as long as your account is active and for a period thereafter as required by law or legitimate business purposes. Specifically:

• Account and KYC data is retained for a minimum of five (5) years after account closure, in compliance with PAGCOR and AML requirements.
• Transaction records are retained for a minimum of five (5) years.
• Communications data is retained for two (2) years from the date of the communication.
• Marketing consent records are retained until consent is withdrawn and for one (1) year thereafter.

When personal data is no longer required, wj2w will securely delete or anonymize it in accordance with our data disposal procedures.

7. Data Security

wj2w implements industry-standard technical and organizational security measures to protect your personal data against unauthorized access, disclosure, alteration, or destruction. These measures include:

• SSL/TLS encryption for all data transmitted between your device and the wj2w Platform
• AES-256 encryption for sensitive data stored in our databases
• Multi-factor authentication (MFA) options for player accounts
• Regular security audits and penetration testing
• Strict access controls limiting employee access to personal data on a need-to-know basis
• Incident response procedures for detecting and responding to data breaches

In the event of a personal data breach that is likely to result in harm to you, wj2w will notify the National Privacy Commission and affected players in accordance with the Data Privacy Act of 2012 and its implementing rules.

8. Cookies and Tracking Technologies

wj2w uses cookies and similar tracking technologies to enhance your experience on the Platform. Cookies are small text files stored on your device that help us recognize you, remember your preferences, and analyze Platform usage.

8.1 Types of Cookies We Use

• Essential cookies: Required for the Platform to function correctly, including session management and security features. These cannot be disabled.
• Analytics cookies: Help us understand how players use wj2w so we can improve the experience. Data collected is aggregated and anonymized.
• Preference cookies: Remember your settings and preferences, such as language and display options.
• Marketing cookies: Used to deliver relevant promotional content. These are only set with your consent.

You can manage your cookie preferences through your browser settings. Note that disabling certain cookies may affect the functionality of the wj2w Platform.

9. Your Data Privacy Rights

As a data subject under the Data Privacy Act of 2012, you have the following rights with respect to your personal data held by wj2w:

• Right to be informed: You have the right to know what personal data wj2w collects and how it is used.
• Right of access: You may request a copy of the personal data wj2w holds about you.
• Right to rectification: You may request correction of inaccurate or incomplete personal data.
• Right to erasure: You may request deletion of your personal data, subject to legal retention obligations.
• Right to object: You may object to the processing of your personal data for direct marketing purposes at any time.
• Right to data portability: You may request your personal data in a structured, commonly used, machine-readable format.
• Right to lodge a complaint: You have the right to file a complaint with the National Privacy Commission (NPC) if you believe your data privacy rights have been violated.

To exercise any of these rights, please contact the wj2w Data Protection Officer using the details in Section 12. wj2w will respond to all verified requests within thirty (30) days.

10. Minors

The wj2w Platform is strictly intended for individuals who are 21 years of age or older. wj2w does not knowingly collect personal data from individuals under the age of 21. If we become aware that personal data has been collected from a minor, we will take immediate steps to delete such data and close the associated account.

If you believe that a minor has registered on the wj2w Platform, please contact us immediately at the details provided in Section 12.

11. Changes to This Privacy Policy

wj2w reserves the right to update this Privacy Policy at any time to reflect changes in our data practices, legal requirements, or Platform features. Material changes will be communicated to registered players via email or a prominent notice on the Platform at least fourteen (14) days before the changes take effect.

Your continued use of the wj2w Platform after the effective date of any update constitutes your acceptance of the revised Privacy Policy. We encourage you to review this Policy periodically to stay informed about how wj2w protects your data.

12. Contact Our Data Protection Officer

If you have any questions, concerns, or requests regarding this Privacy Policy or the handling of your personal data by wj2w, please contact our Data Protection Officer:

You also have the right to lodge a complaint with the National Privacy Commission of the Philippines (NPC) if you believe your data privacy rights have been violated. Information about the NPC and how to file a complaint is available through official Philippine government channels.